If you are going through hell, keep going
Churchill’s famous quote about overcoming adversity will strike a chord with many of us who have experienced troubled times in our professional or private lives. But, if you are in the middle of a crisis, it does always help to take a step back, assess the situation and think about just how long you’re prepared to keep going. To overcome obstacles you need to maintain a steady flow of personal...
If it’s to be, it’s up to me
In business we are constantly faced with decisions about change – whether it is change that has a global impact on the organisation, such as a restructuring programme; deciding on how to improve processes within a department; or more personal decisions, such as a career change. It is only if we are able to make decisions in line with our goals, that we can take positive action. There are a number...
Am I truly listening ... or just waiting to speak?
Listening is defined by the International Listening Association as: “The process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.” However, in our enthusiasm to get our point across, we often forget communication is completely ineffective if we don’t listen to the other person – or if the other person isn’t listening to us! We either lose or confuse the...